The City of Monrovia (City), California, is soliciting proposals from interested parties to provide the following services for two subprograms within the City’s GoMonrovia transportation program: (1) turn-key management and operation services for the City’s dial-a-ride program (Monrovia Transit); and (2) dispatch/concierge services for the City’s on-demand ride-sharing program with the Lyft Company. The Contract Term for the services provided under this Request for Proposals (RFP) will commence on July 1, 2022 and will consist of a Base Term of one (1) year, with the option to extend for up to two (2) additional years, as follows:
- Base Term of one (1) year, from July 1, 2022 through June 30, 2023;
- Extension Option Term 1 of one (1) year, from July 1, 2023 through June 30, 2024; and
- Extension Option Term 2 of one (1) year, from July 1, 2024 through June 30, 2025.
The City of Monrovia has provided dial-a-ride services since 1983 under a contracted arrangement for management and operations. In 2018, the City adopted the GoMonrovia program. GoMonrovia includes the following transportation programs: (1) a general on-demand ride-sharing program through a partnership with the Lyft Company that provides reduced-fare Lyft rides for people traveling in the specified service area; and (2) Monrovia Transit, which is a dial-a-ride program for individuals who require ADA accessible vehicles. Currently, the City provides access services for individuals with disabilities through a traditional dial-a-ride system with specific hours of operation. Monrovia Transit’s updated dial-a-ride model will provide a public service for ADA passengers seven days a week, 24 hours a day, all year round.
Project Overview
The City of Monrovia is located in the San Gabriel Valley 15 miles northeast of Los Angeles along the Foothills of the San Gabriel Mountains. It currently holds a population of 36,816 residents and has commercial, business and industrial areas that draw visitors from around the region.
The City has sponsored general transit services since 1983 to meet local trip needs within the City for residents, community members, and visitors. Monrovia’s transit services also provide medical transportation to selected facilities within 3 miles of the City limits. Additionally, the City contracts with the City of Bradbury and the County of Los Angeles to provide Monrovia Transit services to the both the residents of Bradbury and the County’s unincorporated islands adjacent to the City.
The City currently operates two transportation programs within the City’s GoMonrovia transportation initiative: (1) an on-demand ride sharing program with the Lyft Company; and (2) Monrovia Transit. The on-demand ride sharing program provides a general on-demand ride-sharing service through the City’s partnership with the Lyft Company. Monrovia Transit is Monrovia’s dial-a-ride program that serves individuals who require ADA accessible vehicles. During the 2018/2019 reporting year, the City’s on-demand ride sharing program provided 721,542 one-way passenger trips through its Lyft partnership, and the Monrovia Transit service provided a modest 15,685 trips. The 2019/2020 reporting year faced a loss in passenger trips as we began facing the Coronavirus pandemic. The 2019/2020 reporting year generated a total of 239,247 Lyft passenger trips and 10,421 Monrovia Transit rides. In the 2020/2021 reporting year, the on-demand ride sharing program reported 65,017 Lyft rides, and the Monrovia Transit program reported 6,598 trips. The Monrovia Transit service currently provides transportation to ADA passengers on a limited schedule but is moving towards providing service seven (7) days a week, 24 hours a day all year round. The City currently operates Monrovia Transit with three vehicles during non-peak hours: one nine (9) passenger cutaway bus and two five-passenger vans for the City’s seniors and individuals with disabilities. Two additional vehicles are in service at peak hours.
Mandatory Conference and Submission of Questions
A pre-proposal conference will be held on May 17, 2022 beginning at 10:00 am PST in the Public Works Yard at 600 S. Mountain Ave, Monrovia California, for the purpose of reviewing the contract requirements and receiving questions and comments pertaining to this RFP.
The pre-proposal conference is mandatory, attendance will be required in order to submit a proposal.
Questions and comments may also be submitted to Alex Tachiki, Public Works Deputy Director, City of Monrovia, 600 S. Mountain Ave., Monrovia CA 91016, by email to atachiki@ci.monrovia.ca.us, or by facsimile copy to 626-932-5559.
Telephone questions and comments will not be accepted. All questions must be received no later than 3:00 pm PST on Friday, May 20, 2022.
Submission of Proposals
Proposals must be received by the City Clerk’s Office of the City of Monrovia before 3:00 pm PST on Tuesday, May 31, 2022. Proposals shall be in a sealed package clearly labeled on the outside “Monrovia Transit Management RFP” and the submitting firm’s name.
All proposals either mailed or hand delivered will be received at the following location:
City of Monrovia
City Clerk’s Office
415 S. Ivy Avenue
Monrovia, California 91016
No oral, telegraphic, electronic, facsimile, or telephonic proposals or modifications will be considered. Proposals received after the submittal deadline will be returned unopened. Proposals will not be opened publicly, and the City will endeavor to keep the proposals confidential until a preferred contractor is recommended to the City Council. Responsibility for submitting the proposal and pricing to the City on or before the above stated time is SOLELY AND STRICTLY that of the Contractor. The City will in no way be responsible for delays in the delivery of the mail or delays caused by any other occurrence. Proposals received after the published deadline will be rejected and returned unopened. The City will not be responsible for premature opening of proposals not properly marked.
RFP Documents
