Want to report a problem, ask a question, submit a concern, or give us a compliment? Please complete the form found on the Report an Issue site.

Commonly Reported Issues: 

• Homeless Services

  • If you have questions or concerns about homelessness, are at risk of becoming homeless, or are currently experiencing homelessness, contact Monrovia Police Department at (626) 256-8000 or the Community Center at (626) 256-8246 for helpful resources. In situations where law enforcement may be needed, do not use the form below to submit a service request; contact Monrovia Police Department at (626) 256-8000.

  • Click here to learn more about homeless services.

• Illegal Dumping
  • You may report an illegally dumped item by submitting a form via the Monrovia City Knowledge Base table at the bottom of this page.
    • Navigate to and select the Garbage and Recycling topic area.
    • Select Illegal Dumping
    • Complete and submit the form.
• Abandoned Shopping Carts 
  • To report abandoned shopping carts to the California Shopping Cart Retrieval Service, please call their hotline at (888) 992-4778 to leave a message with location information or complete their online form here.
• Graffiti Removal
  • You may report graffiti by filling out the form below OR by calling Athens Services at (888) 336-6100. 
• Vegetation Around Power Lines
  •  Vegetation management around power lines are performed and maintained by Southern California Edison. For more information, please visit the SCE Power Lines & Trees webpage or contact SCE Customer Support at (800) 655-4555.
• Wildlife and Animal Control
  • Animal control services within the City are provided by the Pasadena Humane Society and they can be reached at (626) 792-7151 ext. 102. For more information, including how to report animal cruelty or file a noise complaint, please visit Pasadena Humane Society.

   

  If you have any other concerns or questions, please contact Public Works at (626) 932-5575 or by email at PWcomments@monroviaca.gov.

The City Council recognizes newborn Monrovians at its regular Council Meetings. To have your newborn recognized and officially welcomed into the community, call the City Clerk at (626) 932-5505 or send us an email with the following information: First and last name of parents, address, phone number, and email address. Your new baby's name (first, middle and last) and date of birth. 

Monrovia is filled with organizations looking to serve you! Browse the list of resources to find services for you and your family, or get involved in a local service club, youth sports team, or religious group today. 

The Monrovia Police Department's partners with the Pasadena Humane Society & SPCA (361 S. Raymond Ave., Pasadena, CA 91105) for animal control needs. Please contact them directly at  (626) 792-7151.

The California Department of Insurance is aware there has been an increase in Homeowner’s insurance non-renewals and understand that residential insurance is getting harder to find in areas insurers identify as having a high risk of wildfire.  

Below are links to frequently requested information:

• Here are their Top Ten Tips for Finding Residential Insurance. 
• The California FAIR Plan provides homeowners insurance as a last resort.
• Locate an Agent or Broker registered with the FAIR Plan
• The National Association of Insurance Commissioner’s has a NAIC Life Insurance Policy Locator to help consumers locate benefits from life insurance policies or annuity contracts purchased anywhere in the United States.
• California’s Low Cost Automobile Insurance Program - California’s Low Cost Automobile (CLCA) Insurance Program was established by the Legislature in 1999 and exists (pursuant to California Insurance Code Section 11629.7) as a program designed to provide income-eligible, good drivers with liability insurance protection at affordable rates as a way to meet California’s mandatory auto insurance law. CLCA is a state-sponsored program that makes insurance affordable for California residents who meet the eligibility requirements, regardless of immigration status